When the word "system" is mentioned, many people think machines, hardware, software, cogs, oil dripping, etc. Well, they are not wrong. Machines are systems comprising of different parts that work together to make the machine do what it is supposed to do.

ISO 9001:2015 is the international standard that specifies requirements for a quality management system (QMS).

Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify.

The ISO 9001:2015 standard is based on seven quality management principles that senior management can apply for organizational improvement.